Terms of Service

These terms govern your use of text messaging services provided by M2 Performance and Therapy (“M2,” “we,” “us”) for session scheduling and communication.

Services

M2 provides athletic training and physical therapy services. We use text messaging to schedule sessions, send reminders, and communicate about your training.

Text Messaging

• You opt in to text messages yourself at m2scheduler.com/text-signup and confirm by replying YES. Consent to text messaging is optional and is not a condition of purchasing training.
• Once confirmed, you agree to receive text messages from M2 related to scheduling and session management.
• Message frequency varies based on your training schedule.
• Message and data rates may apply depending on your carrier plan.
• Text STOP at any time to opt out of messages.
• Text HELP for assistance.

Session Policies

• Sessions are scheduled based on availability and confirmed via text.
• Cancellations should be communicated as early as possible.
• Session packages are non-refundable and expire per the terms of your package agreement.

Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell your information to third parties.

Limitation of Liability

M2 provides scheduling services on an “as is” basis. We are not liable for missed messages, scheduling errors caused by technical issues, or carrier delivery failures.

Changes

We may update these terms from time to time. Continued use of our messaging services constitutes acceptance of updated terms.

Contact

M2 Performance and Therapy
2310 Homestead Road, Suite G2
Los Altos, CA 94024
(408) 599-1777